My subscription has been changed from a free subscription to a 1-month trial (Premium). How do I get back on the free subscription?

Please note that this is no longer being updated. Kindly visit the new Cookiebot support area (https://support.cookiebot.com/hc/en-us) for updated guides, articles and FAQs. If you do not find the answer to your question there, you are welcome to post it in the Cookiebot community (https://support.cookiebot.com/hc/en-us/community/topics).

If your website contains more than 100 subpages, you will need a Premium subscription. The subscription price will be determined based on the number of subpages on your domain.

If your website now contains 100 subpages or less (and you only have 1 domain), it is possible to get back on the free subscription. Save all data you may need, cancel your account (https://manage.cookiebot.com/goto/cancelaccount), wait 5-10 minutes and then create a new account. Add your domain and implement the new scripts. This account (and the associated scripts) will be a free subscription for as long as your page count does not increase above the 100.
If you do this within the 1-month trial period, there will be no cost to you. Please note that unfortunately this is not something that we can do for you.

See also Why does your scanner say that my website has more than 100 pages? https://cybot.uservoice.com/knowledgebase/articles/1851763-why-does-your-scanner-say-that-my-website-has-more

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