FAQ: Can I display the cookie consent banner to EU users only?

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In our premium plan, you can easily select the territory for website visitors who will be shown the cookie consent banner and be asked for consent. From a dropdown menu you can choose to display the banner and ask consent from:

  • All visitors (default)
  • Visitors from the EU only
  • Visitors from specific countries and/or regions (Africa, Americas, Asia, Europe, Oceania). With the possibility to choose sub-regions as well as one or more individual countries under each region

How can I set the banner to display only to certain users?

1.   Log in to your account https://manage.cookiebot.com/goto/login
2.   Go to the menu point ‘Settings’ and the tab ‘Dialog’.
3.   At the very bottom you will find the drop-down menu labeled ‘Select territory for visitors who will be asked for consent’.
4.   Choose what users the cookie consent banner should be shown to
5.   Save your settings (tick mark in the blue bar on the left-hand side)


Why can I not set the banner to display only to certain users?

Most likely, it is because you are currently on a free subscription.

You can upgrade to a premium subscription by doing the following:

1.   Log in to your account https://manage.cookiebot.com/goto/login
2.   On the page “My account” (located at the very top) – or in the top menu – choose “Upgrade to Premium Subscription”
3.   Follow the instructions and register your payment details.


Last updated: 30 April 2018

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